This article explains, in plain terms, how WooDonkey handles your store’s data. How your store connects WooDonkey controls your store through the companion plugin, which communicates with the WooDonkey dashboard…
Documentation
WooDonkey’s AI features are powerful but predictable: they’re metered in credits, you trigger them deliberately (nothing silently runs up a bill), and results are always yours to review before they…
How to set up and manage Gift Cards
WooDonkey is a SaaS platform at app.woodonkey.com. The WooDonkey Gift Cards feature allows you to issue and manage Gift Cards, which shoppers can buy and redeem directly on your WooCommerce…
A running list of the latest WooDonkey features and improvements. Newest first. August 2026 Store Affiliates – let partners promote the store with a referral link and a coupon. Track…
How to set up and manage product reviews
WooDonkey Product Reviews allows you to collect, moderate, and display verified product reviews directly on your WooCommerce store. This guide explains how to set up and manage your review system…
How to set up and manage store affiliates
WooDonkey is a SaaS platform located at app.woodonkey.com. While shoppers complete purchases on your WooCommerce store, the WooDonkey Companion plugin manages tracking, shortcodes, pages, coupons, and the My Account tab.…
How to bulk-edit products in the spreadsheet grid
Spreadsheet Editing is a grid on the Products list for editing many WooCommerce products at once. What it is Spreadsheet Editing provides a grid to view and modify your WooCommerce…
How to create a product bundle
WooDonkey Product Bundles lets you create product packages for your WooCommerce store. Shoppers buy these bundles on your store, while you manage them from your WooDonkey dashboard. The WooDonkey Companion…
How to set quantity rules (min, max, step)
Shoppers buy on the merchant’s WooCommerce store. Quantity Rules are enforced on the storefront by the WooDonkey Companion plugin. What it is Quantity Rules is a WooDonkey feature that enforces…
How to set up and manage product add-ons
WooDonkey Product Add-Ons lets you add extra options and priced fields to WooCommerce products. Shoppers fill those fields on your store, before Add to Cart. You create and edit the…
How to set up and manage Search Engine
WooDonkey is a SaaS platform managed at app.woodonkey.com that connects to your WooCommerce store through the WooDonkey Companion plugin. Shoppers enter queries directly on your WooCommerce storefront to search for…
How to set up the back-in-stock waitlist
Shoppers buy on the merchant’s WooCommerce store. The waitlist form on out-of-stock product pages is injected by the WooDonkey Companion plugin. There is no shortcode. What it is The Waitlist…
How to edit a product image and remove its background
How to edit a product image and remove its background WooDonkey’s image editor is non-destructive – edits are saved as new media, so your originals stay intact. Steps Open a…
How to set up the Add-to-Cart popup
This guide explains how to set up and manage the WooDonkey Add-to-Cart Popup for your WooCommerce store. The popup is configured within the WooDonkey platform at app.woodonkey.com and displayed on…
How to set up and manage bookings, events, and appointments
WooDonkey Bookings helps you sell appointments, classes, and events from your WooCommerce store. Shoppers book on your store. You manage the schedule, staff, packages, and emails in your WooDonkey dashboard.…
How to create and manage popups and badges
Popups & Badges is a native WooDonkey feature that lets you create on-site campaigns for your WooCommerce store. Shoppers see these widgets on your storefront. Rendering, analytics, lead submissions, and…
How to customize checkout fields
Shoppers complete their purchases on your WooCommerce store. The WooDonkey Checkout Fields product lets you customize that checkout. The WooDonkey Companion plugin applies your field layout on both Classic checkout…
How to set up and manage shipping rules
Shoppers pay shipping on WooCommerce checkout. The Shipping Rules dashboard allows you to define how shipping costs are calculated and presented. Companion applies your smart rules and ‘hide others when…
How to generate and approve AI cross-sells
Shoppers see linked products on WooCommerce product pages and in the cart after you approve them in the WooDonkey dashboard. The WooDonkey Companion plugin applies storefront behavior for the Add-to-Cart…
How to create and manage promotions
Shoppers receive automatic discounts on your WooCommerce store. The WooDonkey Companion plugin applies these promotions directly on your storefront. Promotions are distinct from coupons, which are managed under the Store…
How to create and manage coupons
Shoppers apply coupons by entering a code during WooCommerce checkout. Some coupons apply automatically when the cart meets specific conditions. The WooDonkey Companion plugin extends WooCommerce core coupon functionality, adding…
How to set up emails and automations
WooCommerce still sends its emails. This dashboard designs those templates and optional automations. Companion is involved for store email overview and some triggers. What it is Access email settings by…
How to manage roles and permissions
Roles & Permissions allows you to automatically grant access to LearnDash courses or site roles based on customer purchases. You can also restrict content visibility to specific user roles. WooDonkey…
How to manage WooCommerce settings
Edit native WooCommerce store settings directly from the WooDonkey dashboard. This hub writes changes to your store’s WooCommerce configuration through the WooCommerce REST API. Shoppers continue to check out and…
View and update WooCommerce orders from the WooDonkey dashboard. Shoppers still check out on WooCommerce. Status changes and order deletes write to the store. Internal notes stay in the dashboard.…
How to view and manage customers
View registered and guest customers from the dashboard. Shoppers still check out on WooCommerce. The Customers page is where you review buyer activity and contact details. You do not edit…
How to manage categories, tags, brands, and attributes
Manage categories, tags, brands, and global attribute terms from the dashboard. Shoppers still browse archives on WooCommerce. Assigning a term to a product happens on the product editor or Spreadsheet…
How to read the dashboard and analytics
Read store numbers from the local copy of orders. Shoppers still check out on WooCommerce. Dashboard is a snapshot. Analytics adds filters and an Executive summary. Neither page queries WooCommerce…
How to manage plans and billing
Pick a base plan and top up AI credits from the dashboard. Shoppers still check out on WooCommerce. Stripe Checkout takes the payment. The Stripe customer portal is where you…
How to view and manage site users
Manage WordPress users from the dashboard. Shoppers still check out on WooCommerce. Site Users is live through the companion. It is not the Customers list and not your WooDonkey login.…
How to manage settings, sync, and the companion
Settings is where you set the dashboard language, add or archive a store, install the companion, and sync the local copy of products, customers, and orders. Shoppers still check out…
How to view and manage products
Manage the WooCommerce catalog from the dashboard. Create drafts, edit a product, run bulk Actions, and import a CSV. Shoppers still buy on WooCommerce. What it is In the sidebar,…
How to open and manage support tickets
Open a ticket from the dashboard. The team replies in the same thread. Shoppers never see this. What it is In the sidebar footer, above Log out, click Support. The…
How to connect a store and finish setup
Connect a WooCommerce store from the dashboard. Approve the connection on the store. Shoppers still buy on WooCommerce. What it is New accounts land on the setup wizard after signup.…
How to fix a dropped store connection
When the companion is down, download a fresh ZIP on Settings and replace the plugin on WordPress. Shoppers still check out on WooCommerce. What it is In the sidebar, open…
How to fix a storefront change that is not showing
You saved in WooDonkey. The storefront still looks old. That is usually cache, not a lost save. Shoppers still check out on WooCommerce. What it is This is not a…
How to create an account and sign in
Create an account at app.woodonkey.com. Confirm the email, then sign in. The setup wizard is next. Shoppers still buy on WooCommerce. What it is These are the public auth screens,…