Provide instant answers and product recommendations to shoppers directly on your WooCommerce store. This AI assistant helps customers find what they need and encourages purchases.
100 Free AI Credits Included. No credit card required.
Core Capabilities
- Instant shopper answers
- Product recommendations
- Capture sales leads
- Uses store information
- Test mode for admins
Lost Sales from Unanswered Questions?
Shoppers often leave a store when they cannot quickly find answers to their questions or locate specific products. This can lead to missed sales opportunities and a less satisfying customer experience.
Connect Shoppers to What They Need
The WooDonkey AI Store Assistant bridges the gap between shopper questions and your store’s offerings. It provides a direct, interactive way for customers to get information and discover products, improving their shopping journey and your sales potential.
A Natural Storefront Experience
Your shoppers will appreciate the convenience of an AI assistant that feels like a natural part of your store. It provides a helpful, responsive presence, making their visit more engaging and productive.
Add an AI Assistant to Your Store
Elevate your customer service and guide shoppers to the right products with the WooDonkey AI Store Assistant. Start today to provide instant, intelligent support on your store.
No credit card required. Cancel anytime.
FAQ
The AI Store Assistant offers a significantly more intuitive and personalized shopping experience than a traditional keyword search. It acts like a helpful store employee, providing conversational answers and direct recommendations based on natural language questions about your products and store information. Unlike a keyword search, which simply lists results for shoppers to browse, the assistant guides them directly to the items or answers they need. This interactive approach makes finding specific products or information much more efficient and enjoyable for your customers.
Your AI Store Assistant provides precise and relevant answers by drawing directly from your WooCommerce product catalog and custom store information. It intelligently uses details from all published products set to ‘Visible’ or ‘Search results only’ visibility, ensuring accuracy in its responses. You can also supply up to 8,000 characters of specific store details, such as operating hours, branch locations, contact information, or shipping policies. This comprehensive data foundation allows the assistant to deliver highly accurate and useful information for every shopper inquiry.
The AI Store Assistant significantly improves product discovery by intelligently recommending relevant items directly to your shoppers. When it identifies a product-related query, it presents 1 to 3 product tiles, each featuring an image, name, and a direct link to the product page. This focused approach helps customers quickly find items that match their interests, making their shopping journey more efficient and enjoyable. The assistant only suggests products that are published in your catalog and have appropriate visibility settings.
The AI Store Assistant provides a valuable opportunity to gather contact details from interested shoppers, helping you build your customer base. It can present a lead capture form to collect a shopper’s name and phone number, creating direct follow-up potential. This feature activates automatically once you’ve configured a lead email address for your store. If no lead email is set, the form remains hidden, ensuring privacy while still providing excellent service.
Managing your AI Store Assistant’s usage is straightforward, with each shopper message consuming just one AI credit. This transparent system applies to all interactions, including those sent while the assistant is in test mode, allowing you to evaluate its performance without surprise. Complimentary accounts are not charged for these credits, providing a risk-free way to get started. This clear credit system ensures you always understand the cost associated with providing instant, AI-powered support to your customers.
Test mode offers a secure and private environment for you to thoroughly evaluate your AI Store Assistant before making it public. As a default setting, it ensures that only logged-in store administrators can see and interact with the floating chat widget on your storefront. This allows you to confidently test its responses and functionality without affecting the customer experience. Once you are completely satisfied with its performance, simply turn off test mode to make the assistant available to all your valued customers.
To bring the full capabilities of the WooDonkey AI Store Assistant to your WooCommerce store, the WooDonkey Companion plugin is essential. This crucial component, specifically version 1.393.0 or newer, handles the vital integration that ensures your AI assistant operates correctly. It facilitates the floating chat widget and its interaction with your store’s product catalog and information. Installing this plugin is a necessary step for delivering this advanced and interactive shopper experience to your customers.
Your AI Store Assistant intelligently manages its visibility to prevent unexpected charges, ensuring you only pay for active service. Should your AI Fuel run out, the assistant’s widget will automatically disappear from your storefront, pausing interactions. This system ensures you are never charged for shopper messages when credits are unavailable. The assistant’s ‘Enabled’ setting remains active, so once you top up your AI Fuel, the widget will automatically reappear, ready to assist your customers once more.